LastPass says 12-hour outage attributable to unhealthy Chrome extension replace

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LastPass says its nearly 12-hour outage yesterday was attributable to a foul replace to its Google Chrome extension.

Beginning at round 1 PM ET yesterday, LastPass customers have been all of a sudden unable to entry their password vaults or log into their accounts, as a substitute seeing “404 Not Discovered” errors, which usually point out a web page doesn’t exist.

The affect didn’t go unnoticed, with LastPass clients venting their frustration on Reddit and Twitter in regards to the outage and their lack of ability to retrieve their saved credentials and log in to websites.

“Even their offline login does not work. I am shifting my household over to 1Password,” an individual on Reddit wrote.

“I am unable to consider they do not have contingencies of their infrastructure. I’m primarily locked out of all of the web sites I exploit till they repair this,” mentioned one other person.

At roughly 8 PM ET, LastPass mentioned they resolved the difficulty, stating {that a} unhealthy replace to the Chrome extension put an excessive amount of stress on their servers.

“Our engineers have recognized that an replace to our chrome browser extension earlier as we speak inadvertently triggered load points on our backend infrastructure,” reads the LastPass status page.

“We’re working onerous to handle the difficulty and are actively working in direction of a decision.”

All through Friday, LastPass continued with new standing updates stating that efficiency is now secure and operational.

Nevertheless, customers continued to complain into as we speak that since they put in  June sixth replace, they’ve been unable to log in to LastPass, or sure options did not work, indicating that the outage lasted longer than initially acknowledged.

“Will not work in Chrome for the reason that final replace. I can entry my vault, however can’t launch any of the websites I’ve in it. Clicking the “Launch” button does nothing!!,” reads a evaluation on the Chrome web store.

It’s unclear what modifications have been made to the Chrome extension, however for it to have an effect on the corporate’s on-line providers, it possible meant that the extension was creating too many requests, primarily DDoSing the platform.

BleepingComputer contacted LastPass to be taught extra about what occurred however obtained no response earlier than publishing.

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