Construct your individual copilot with Microsoft Azure AI Studio  

Construct your individual copilot with Microsoft Azure AI Studio  
Construct your individual copilot with Microsoft Azure AI Studio  


 Irrespective of your use case, Microsoft Azure AI Studio accelerates the generative AI growth lifecycle, empowering organizations to construct and form the longer term with AI.  

Within the quickly evolving world of AI know-how, Microsoft Azure AI Studio, now generally available, is empowering organizations to create their very own AI copilots. With AI Studio, organizations can customise and construct their very own copilot to fulfill their distinctive wants.  

We’re excited to see organizations throughout varied sectors staying aggressive, driving innovation, and reworking their operations.  No matter your use case, AI Studio accelerates the generative AI growth lifecycle, empowering organizations to construct and form the longer term with AI.  

Construct a copilot to streamline name heart operations 

Vodafone used AI Studio to modernize their current customer support chatbot TOBi, and to develop a brand new copilot with a conversational AI search interface, known as SuperAgent, to help Vodafone’s human brokers when responding to advanced buyer inquiries.  

TOBi serves prospects by addressing widespread questions like account standing and easy technical troubleshooting. SuperAgent entails summarizing name heart transcripts, which condenses prolonged calls into transient summaries saved within the buyer relationship administration system (CRM). This permits brokers to shortly perceive the explanation for a buyer’s earlier name and detect new points, bettering response instances and buyer satisfaction. The system is totally automated, with calls transcribed and summarized by Microsoft Azure OpenAI Service in Azure AI Studio, offering actionable insights for brokers. 

Collectively, Vodafone’s name heart is getting spectacular outcomes, TOBi manages almost 45 million buyer calls a month, totally resolving 70%. On common, buyer name instances have been lowered by at the least one minute, saving prospects and brokers’ priceless time.2  

A part of utilizing new applied sciences is experimentation and the power to simply collaborate. With Azure AI Studio, you’ll be able to work together with different folks and with initiatives by way of a code-first strategy to seamlessly discover, construct, take a look at, and deploy, utilizing cutting-edge AI instruments and machine studying fashions.” 

—Ahmed Elsayed, CIO UK & Europe Digital Engineering Director, Vodafone Group

Construct a copilot to enhance buyer experiences 

H&R Block built AI Tax Assist, “a generative AI expertise that streamlines on-line tax submitting by enabling shoppers to ask questions in the course of the workflow”, was developed with AI Studio.  

AI Tax Help addresses people’ questions as they put together and file their taxes and may reply tax concept questions or provide navigation directions when wanted. It might probably present solutions on tax varieties, deductions, and credit to assist prospects maximize potential refunds and reduce tax legal responsibility. AI Tax Help additionally solutions free-form, tax-related questions, offering dynamic responses to buyer questions. 

“Since launching the AI Tax Help expertise, we’ve obtained constructive buyer suggestions and seen elevated utilization all through the 2024 tax season,” says Jody Vanarsdale, Director of Product Administration at H&R Block. “We’ve been most happy to see prospects full the complete submitting course of shortly and with out leaving the app.” 

With Azure AI Studio, our devs can code quicker, so they’d time to ‘experiment’ to fine-tune options like enabling people to ask as many questions as wanted conversationally and the power to revisit earlier dialog threads. It’s an strategy we’re persevering with—to push innovation and ship one of the best experiences.” 

—Aditya Thadani, Vice President of Synthetic Intelligence Platforms, H&R Block 

Construct a copilot to spice up worker productiveness  

Sweco, a number one European structure and engineering agency, acknowledged the necessity for a customized copilot answer to assist workers within the circulate of their work. They selected AI Studio to build their own copilot, SwecoGPT, which automates doc creation and evaluation, delivers superior search, and gives language translation.  

Shah Muhammad, Head of AI Innovation at Sweco, appreciates the “one-click deployment of the fashions in Azure AI Studio and that it makes Microsoft Azure AI offerings clear and obtainable to the person.”1 Since its deployment, almost half of Sweco’s workers use SwecoGPT and report elevated productiveness, giving them extra time to concentrate on creativity and serving to prospects. 

With Azure AI Studio, [we were] capable of quickly develop a proof of idea (POC) to indicate how a SwecoGPT might look, function, and profit our consultants and our enterprise as a complete. This simply showcases the facility and scalability of Azure AI.” 

 —David Hunter, Head of AI and Automation, Sweco

developer sitting at computer

Microsoft Azure AI Studio

Develop and deploy generative AI responsibly

Construct on a basis of belief  

Within the journey of AI integration, belief is desk stakes. With Azure AI, you’ll be able to confidently create a copilot understanding your data is always your data. Your information is rarely used to coach the fashions.  

We owe it to our shoppers to deal with all their data responsibly. Microsoft has proven quite a lot of management in establishing these rules of accountable AI, sustaining shoppers’ belief, sustaining privateness, and making certain that any capabilities we ship are in line with our promise of experience.” 

—Aditya Thadani, Vice President of Synthetic Intelligence Platforms, H&R Block 

Your organizational information is encrypted in your Microsoft Azure subscription and guarded by Microsoft’s complete enterprise compliance and security controls.  

We’re an organization that makes use of quite a lot of Microsoft merchandise, and we belief Microsoft for its safety, compliance, and management in generative AI.”

—David Hunter, Head of AI and Automation, Sweco 

AI Studio is designed with responsible AI principles and practices in thoughts. Construct your copilot with applied sciences, templates, and finest practices to assist handle threat, enhance accuracy, defend privateness, reinforce transparency, and simplify compliance. Safeguard your copilot with Azure AI Content Safety’s configurable filters and controls. 

Past the know-how, the Microsoft dedication to accountable AI was a differentiator,” says Garcia. “As we work with new applied sciences to construct the inclusive digital communities of tomorrow, this can be a important basis.”

—Ignacio Garcia, CIO Italy & World Director Knowledge Analytics and AI, Vodafone Group 

Construct for the longer term 

Azure AI is the place innovators are creating the longer term, and we’re persevering with to spend money on our AI Studio platform to offer leading edge companies and instruments to our prospects. As we look forward to what’s subsequent for customized copilots, we’re enthusiastic about how brokers, like Azure OpenAI Assistants application programming interface (API) can speed up and enhance customized copilot growth. Utilizing Azure OpenAI models, builders can present particular directions to tune AI capabilities and entry a number of instruments in parallel, together with code interpreter and file search, or customized instruments constructed and accessed by way of operate calling.   

We’re excited to see what prospects construct subsequent.  

I can’t wait to see what we’re doing in six months or a 12 months from now. The potential of Azure AI Studio for us—and what we are able to do with it for our prospects—is infinite.”

—Shah Muhammad, Head of AI Innovation, Sweco 

Get began with Azure AI Studio  


Sources

1 Microsoft Customer Story-Sweco Group empowers its architects and engineers with a timesaving AI assistant built in Azure AI Studio 

2 Microsoft Customer Story-Vodafone amplifies call center innovation, customer service, and employee inclusion with Azure AI



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